Privacy Policy

Privacy Policy:

 
Avid Imaging

Last Updated: May 16, 2025

At Avid Imaging we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website avidimaging.us, use our “Get a Quote” form, or contact us via phone, text, email, or WhatsApp. By using our services, including submitting a quote request, you agree to the terms of this policy.
 
1. Information We Collect: 
We may collect the following types of information:
 
   a. Information You Provide
  • Get a Quote Form: When you submit a request through our “Get a Quote” page, we collect your name, company name, email address, phone number, project address, project details (e.g., square footage, building type, scope of work such as interior/exterior scans, 2D/3D documentation, CAD, Revit, MEP, RCP, millwork, elevations, or 360 walkthroughs), and industry (e.g., architect, designer, contractor, permit expediter, property manager, real estate). Fields marked “required” (name, company name, email) must be completed to receive a quote.
  • Contact Window: When you reach out via phone, text, email, or WhatsApp, we collect your contact details (e.g., name, phone number, email address) and any information you share in your message.
 
   b. Automatically Collected Information
  • Website Usage Data: We may collect information about your visit to our website, including your IP address, browser type, device information, pages visited, and time spent on our site, using cookies or similar technologies.
  • Analytics: We use tools like Google Analytics to understand how visitors interact with our website, which may collect anonymized data about your browsing behavior.
 
   c. Information from Third Parties
 
If you contact us via WhatsApp, we may receive limited information from WhatsApp (e.g., your phone number or profile name) as provided by their privacy policy. By contacting us via WhatsApp, you agree to WhatsApp’s Privacy Policy.
 
2. How We Use Your Information:
We use your information to:
  • Provide a quote for laser imaging services (e.g., as-built plans, 2D/3D documentation, 360 walkthroughs) and communicate with you about your project.
  • Process and fulfill service requests or contracts, including coordinating with architects, contractors, or engineers as needed for your project.
  • Contact you via phone, text, email, or WhatsApp to discuss your quote or project details.
  • Improve our website, services, and customer experience through analytics and feedback.
  • Comply with legal obligations, such as recordkeeping or responding to regulatory requests.
 
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
  • Service Providers: With trusted third parties who assist us in operating our business (e.g., website hosting, analytics, or payment processors), under strict confidentiality agreements.
  • Project Partners: With architects, contractors, or engineers involved in your project, only with your consent or as necessary to fulfill your service request (e.g., sharing project address or scope of work for coordination).
  • Legal Requirements: If required by law, such as to comply with a subpoena, court order, or New Jersey regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
 
4. Your Choices and Rights
Under the New Jersey Data Privacy Act (NJDPA) and other applicable laws, you have rights regarding your personal information, including:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal exceptions.
  • Opt-Out: Opt out of marketing communications or targeted advertising (if applicable).
 
To exercise these rights, contact us at [Your Email Address] or [Your Phone Number]. We will respond within 45 days, as required by law.
You may also manage cookies through your browser settings or opt out of analytics via our website’s cookie consent tool (if applicable).

5. Data Security
We implement reasonable technical and organizational measures to protect your personal information, such as encryption for data transmission (via HTTPS) and secure storage. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
  • Quote or contact data (e.g., name, email, phone) is kept for 3 years to follow up on potential projects.
  • Project-related data (e.g., project address, scope of work) is retained for 7 years to comply with construction industry recordkeeping requirements and legal obligations.
    After these periods, we securely delete or anonymize your data, unless required to retain it by law.
 
7. Third-Party Links and Services
Our website may link to third-party platforms (e.g., WhatsApp, Google Analytics). These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing information. For example, by using WhatsApp to contact us, you agree to WhatsApp’s Privacy Policy.

8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. New Jersey-Specific Information
As a New Jersey business, we comply with the New Jersey Data Privacy Act (NJDPA), effective January 15, 2025. This law applies to businesses that process personal data of New Jersey residents and meet certain thresholds. If you are a New Jersey resident, you have the right to:
  • Confirm whether we process your personal data.
  • Access, correct, or delete your data.
  • Opt out of data sharing for targeted advertising or profiling (if applicable).
For more information, visit New Jersey Division of Consumer Affairs.

10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on our website with a new “Last Updated” date. Significant changes may be communicated via email or other contact methods.

11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
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